How to access the Bureau

In Person at a Drop-In Session

Monday 10am – 4pm
Tuesday and Wednesday 1pm – 4pm
Thursday and Friday 10am – 1pm

Please note that on occasion the Bureau may need to close early without notice due to staff shortages.

At First Contact

When you first visit the Bureau a triage worker will take some initial details and assess your query to make sure that your enquiry is dealt with appropriately.

On the Internet

You can access advice nationally at www.adviceguide.org.uk

By Telephone

Call the Bureau for our telephone advice session on Thursdays from 1pm – 4pm only on 08444 994193.

Alternatively you can call the Citizens Advice Bureau 24 Hour Automated Advice Line on 08444 994193.

By Email or Fax

You can email your enquiry to: enquiries@lancastercab.org.uk (Please confirm your postcode within your email enquiry).

Or you can fax your enquiry to: 01524 846447.

Write to us with your enquiry

You can write to us with your enquiry to The Bureau Manager and post it to Lancaster Citizens Advice Bureau, 87 King Street, Lancaster, Lancashire LA1 1RH.

Please note that we will try to respond as promptly as possible to your enquiry but during busier periods there may be a slight delay.