Lancaster Citizens Advice Bureau

How to contact the Bureau

Monday 10am - 4pm
Tuesday 1pm - 4pm
Wednesday 10am - 4pm
Thursday and Friday 10am - 1pm

When you first visit the Bureau a triage worker will take some initial details and assess your query to make sure that your enquiry is dealt with appropriately.  Please note that on occasion the Bureau may need to close early without notice due to staff shortages.

Tuesdays 10am - 1pm
Wednesdays 2pm - 5pm
Thursdays 1pm - 4pm

Please note that on occasion these sessions may not run due to staff shortages.

You can access advice nationally at www.adviceguide.org.uk

You can email your enquiry to: enquiries@lancastercab.org
Please ensure that you confirm your postcode within your email enquiry as due to restricted resources we are only able to deal with enquiries from the Lancaster local authority postcode area.

Please note that we will try to respond as promptly as possible to your enquiry but during busier periods there may be a slight delay.

You can fax your enquiry to 01524 846447. Please note that we will try to respond as promptly as possible to your enquiry but during busier periods there may be a slight delay.

You can write to us with your enquiry to The Bureau Manager and post it to Lancaster Citizens Advice Bureau, 87 King Street, Lancaster, Lancashire LA1 1RH.  Please note that we will try to respond as promptly as possible to your enquiry but during busier periods there may be a slight delay.